Terms and conditions

Translation for your information. The German version (AGB) is legally binding (section 24).

Great that you are joining happiness-consultants.com! Here you will find all rules for listings in the expert directory, presentations in the magazine, advertising spaces, the free membership and the area “Between us”, as clear and simple as possible. Prices, terms and services are shown with each package.

Last updated: 17 October 2026 (version 1) · Draft, not online

1. Scope and provider

These terms apply to all bookings on happiness-consultants.com (listings in the expert directory, presentations in the magazine, advertising spaces and all other services you book with us) and to the free membership with comments, ratings and the area “Between us”. The provider and your contractual partner is:

Anton Barz, Obkirchergasse 16/13, 1190 Vienna, Austria, email: service@happiness-consultants.com (“we”). The best way to reach us is by email; we reply as soon as possible.

If you book as a business, your own terms only apply if we expressly agree to them in writing. These terms do not apply to simply reading the site; for that, see our privacy policy and legal notice.

2. Who can book and join

Our paid directory packages, magazine presentations and advertising spaces are aimed at businesses within the meaning of § 1 Austrian Consumer Protection Act (KSchG): practices, counsellors, coaches, midwives, therapists, beauty studios, course providers and all other businesses with offers for women, from Austria, Germany, Switzerland and other countries.

Any expert can create a free basic directory listing. The membership with comments, ratings and the area “Between us” is free and open to everyone aged 18 or over (section 10).

When booking, you state whether you book as a business or as a consumer. Where a rule only applies to one group, this is stated. Mandatory consumer rights always remain unaffected.

3. Our services

• Listing in the expert directory: your practice or offer in the directory, with country, city and field. There is a free basic listing and paid packages with more options, such as photos, contact details, ratings or a premium position on topic pages. Premium positions are labelled “Advertisement”.
• Presentations in the magazine: an article about your practice or offer, optionally with a link to your listing or website. We write and design the article; it is labelled “Advertisement” and never appears in “Between us”.
• Advertising spaces: your banner or advertisement on topic pages in the booked format and area. The home page and “Between us” remain ad-free.
• Additional services: for example a presentation on social media or in the newsletter. These are not automatically included in a booking and are booked separately.

We describe the exact scope, term and price of each package with the package. We owe the agreed publication. Like any platform, we cannot promise a particular advertising success, number of enquiries or ranking in search engines and AI search.

4. Booking and contract

1. You book listings directly in the directory (“Create a listing”), other services in our shop. If you book by email (for example a magazine presentation), we first send you an offer with service, term and price; the contract is concluded when you accept the offer and we confirm the booking by email.
2. The shop process: choose a package, enter your details and content, state whether you book as a business or consumer, confirm these terms.
3. Before submitting, you see an overview of all details and the total price. You can correct input errors at any time via “Back” or “Edit”. By clicking “Book and pay” you make a binding offer.
4. For bookings you create a customer account and confirm your email address. Please keep your login details secret.
5. Immediately after your booking you receive a booking confirmation by email. This concludes the contract. With the confirmation we send you the contract content and these terms to save. The contract language is German.
6. We send invoices electronically by email.

5. Prices and payment

1. The prices shown with each package at the time of your booking apply, in euros.
2. All prices are final prices. VAT exempt – small business according to § 6 (1) no. 27 Austrian VAT Act.
3. Payment is due in advance, immediately on receipt of the invoice and at the latest within 7 days of the invoice date. Paid content is only reviewed and published once payment has been received in full. You pay by bank transfer; the bank details are on your booking confirmation and invoice. We do not offer other payment methods. You bear the charges for transfers from abroad.
4. For businesses, in case of late payment we may charge statutory default interest (§ 456 Austrian Commercial Code, UGB) and the statutory flat fee for collection costs of €40 (§ 458 UGB).

6. Review and publication

1. After your booking we hold your content until payment has been received.
2. We then review text, images and details and make improvements ourselves if necessary, such as wording, category, image crop and size.
3. If content is clearly wrong or unsuitable, we ask you to revise it and tell you exactly what we need.
4. Once everything is in order, we publish your content and inform you by email. The decision on publication and design within the platform is ours. The meaning of your content is preserved.

7. Your cooperation and deadlines

1. Please provide complete and correct details and good-quality images.
2. Presentations, advertising spaces and additional services: we need content and payment at least 2 weeks before the desired date. We send you the finished article for review beforehand; we take your change requests into account as far as they are factually correct and suit the platform. The booked term is always kept in full.
3. Directory listings can be booked and edited by you at any time. After payment or saving, we review them; approval takes up to 48 hours.
4. The term starts with publication.

8. Terms and renewal

• Free basic listing: 365 days. After that you simply confirm your listing again; if you don't, we hide it.
• Paid directory packages: the term is shown with the package and starts with publication. It then renews automatically for the same term at the price valid at that time. You receive the renewal invoice at the end of the term; the new term starts on the day of your payment. If payment has not been received by the last day, your listing is no longer visible from the following day. If you do not want to renew, cancel by email to service@happiness-consultants.com at least 30 days before expiry, from the same email address you booked with. We confirm every cancellation and remind you by email in good time before the cancellation period begins about the renewal, your option to cancel and the consequences if you do nothing.
• Magazine presentations: for the booked term from publication. After that we take the article offline or remove the advertisement label and all links to your offer. Presentations do not renew automatically.
• Advertising spaces: for the booked period or until the booked number of impressions has been reached.
• Social media and newsletter: booked posts stay online for a maximum of one year, stories for 24 hours. Newsletters already sent cannot be recalled.

9. Labelling as advertisement

We label paid content clearly as “Advertisement”, as required by § 26 Austrian Media Act and the Austrian Unfair Competition Act. Premium positions are recognisable as such. Advertising for health, counselling and therapy services must also comply with the advertising rules of your profession; we do not publish healing promises.

10. Membership and “Between us”

1. Membership is free. You register with nickname, email address and password and confirm that you are at least 18 years old. One account per person.
2. Members can rate and comment on articles and use the protected area “Between us”. The rules for “Between us” also apply.
3. Content in “Between us” consists of general experiences and information. Answers from experts do not replace personal medical, therapeutic or legal advice. “Between us” is not an emergency service.
4. You can delete your account yourself at any time. We may suspend an account that repeatedly or seriously violates these terms or the rules; we remind you first, except for serious violations.
5. We may change or discontinue the membership and “Between us”; we will inform you by email beforehand so that you can save your content.

11. Comments and ratings

1. We read comments and ratings and remove anything unlawful, offensive or obviously false. We do not remove an honest, factual opinion just because it is critical.
2. Experts can only be rated by members who have actually used the service. Bought or fake ratings are prohibited.
3. If you believe a comment or rating infringes your rights, write to us; we will check promptly.

12. Rejection and removal of content

1. We do not publish content that violates laws, third-party rights or good morals, is misleading or does not suit the platform.
2. In such a case we first ask for revision. Only if this fails do we refuse publication. If we learn of an infringement during the term, we take the content offline immediately and inform you.
3. If we cannot provide a service for reasons on our side, we refund the pro-rata amount. If you book as a business and the reason lies in your content, the agreed price remains due. If you book as a consumer and we finally reject your content, we refund the full amount within 14 days.

13. Rights of use

1. All rights to your texts, photos, logos and other content remain with you.
2. You allow us to use your content for the duration of the booking (simple, non-exclusive, territorially unlimited licence, § 24 Austrian Copyright Act): to reproduce it and make it publicly available online on happiness-consultants.com in the booked area, in both language versions (German and English) and, if booked, on social media and in the newsletter. This includes translating your texts.
3. We may edit content as far as necessary for publication (crop and adjust images, remove metadata, shorten and structure texts). The meaning is preserved.
4. We may display members' comments and posts on the site for as long as the account exists. We never use content from “Between us” outside this area.

14. Your assurances

By booking, you assure that you hold the necessary rights to texts, images, logos and trademarks, that recognisable persons depicted have consented (§ 78 Austrian Copyright Act), that your details are correct and not misleading and that you are authorised to provide the services offered (for example a trade licence or professional licence in your country).

If you book as a business, you indemnify and hold us harmless against all third-party claims arising from the content you supply, including reasonable legal defence costs. If you book as a consumer, you are liable in accordance with the law.

15. Binding booking

Your booking is binding. Because we invest time and work from the moment you book, we do not refund the amount paid, for example if documents are missing or you withdraw your content. Your statutory right of withdrawal as a consumer (section 16), your warranty rights (section 17) and refunds under section 12 remain unaffected.

16. Right of withdrawal for consumers

Our paid services are aimed at businesses. If you nevertheless book as a consumer, you can withdraw from your booking within 14 days under the Austrian Distance and Off-Premises Contracts Act (FAGG). You can withdraw by email, by post or online via the “Cancel contract” button (§ 13a FAGG). It is available throughout the withdrawal period as the “Cancel contract” button at the bottom of every page, in your customer account and in your booking confirmation. We immediately send you a confirmation of receipt by email with the content of your withdrawal and the date and time of receipt.

17. Warranty and liability

1. The statutory warranty provisions apply. If a publication deviates from what was agreed, we fix it promptly; please let us know.
2. We are liable for damage we cause intentionally or through gross negligence. Towards businesses, liability for slight negligence, lost profit and consequential damage is excluded and limited to the fee for the respective booking. Towards consumers, we are liable in accordance with the law; we are always liable for personal injury (§ 6 (1) no. 9 KSchG).
3. We research our articles on health, law and money carefully, but they do not replace personal advice. The authors or operators are responsible for information in listings, advertisements and comments and on linked websites.

18. Availability of the platform

We make sure happiness-consultants.com is available as continuously as possible. Short interruptions, for example due to maintenance or problems at the hosting provider, cannot always be avoided. For longer outages for which we are responsible, we extend paid terms accordingly.

19. Data protection

We use your contact and billing data for booking, invoicing and queries and keep invoices for seven years (§ 132 Austrian Federal Fiscal Code). All details, including on “Between us”, are in our privacy policy.

20. Changes to these terms

Each booking is governed by the version of the terms you confirmed when booking. If we change the terms, the new version only applies to new bookings. For ongoing contracts, including automatic renewal, we only change the terms with your consent. We inform you of changes to the free membership at least 30 days in advance by email; if you do not agree, you can delete your account at any time.

21. Agreement, law and jurisdiction

Let's talk first. If you have questions or problems, please contact us directly first.

Mediation for businesses: before either party goes to court, we first try to settle disputes arising from a booking through mediation with a registered mediator from the list of the Austrian Federal Ministry of Justice (Civil Law Mediation Act). If we do not agree on a person within 14 days, each party proposes a person from this list and lots decide. Mediation takes place in Vienna or online; we share the costs equally. If no agreement is reached within 60 days of the first session, or if a party does not cooperate, the way to court is open. Urgent court measures remain possible at any time. This mediation requirement does not apply to consumers.

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. For businesses, the place of jurisdiction is the competent court in Vienna. For consumers, the statutory places of jurisdiction apply (§ 14 KSchG); mandatory protective provisions of the country in which a consumer has their habitual residence remain unaffected.

22. Final provisions

If a provision of these terms is or becomes invalid, the remaining provisions and the contract remain valid. Towards businesses, it is replaced by a valid provision that comes closest to its economic purpose; towards consumers, the law applies.

Conciliation body: if no agreement is reached, you can contact the Austrian Internet Ombudsman free of charge (www.ombudsstelle.at); we are willing to take part in its conciliation procedures.

23. Partner products

• On topic pages and in articles we show products that we do not sell ourselves. If you click on one, you go to the retailer. The purchase contract is concluded exclusively with the retailer; their prices, delivery terms, terms and conditions, withdrawal and warranty rules apply.
• We take over prices and product details carefully, but what the retailer states is binding.
• We label partner links “Affiliate” and booked product placements “Advertisement”. If you buy via a partner link, we receive a commission; your price does not change. As an Amazon Associate we earn from qualifying purchases.

24. Language

These terms are available in German and English. The German version is legally binding; the English version is for your information.

25. Bookings from abroad

1. You can book from any country. These terms and Austrian law apply (section 21); mandatory consumer protection rules of your country of residence remain unaffected.
2. Prices are in euros. Payment is by bank transfer (SEPA from the euro area, otherwise international transfer); you bear bank and exchange charges (section 5).
3. If you book as a business from another EU country, please provide your VAT number. For advertising and directory services to businesses, the place of supply is usually in your country; the invoice then contains no Austrian VAT and the tax liability passes to you (reverse charge). You bear any taxes and charges due in your country for the booking.
4. You are responsible for complying with the laws and professional rules of your country (for example advertising for health services, professional titles, price information) (section 14). We review content from all countries in line with these terms.
5. We may refuse a booking if there are legal obstacles, such as sanctions or advertising bans in the country of publication. We then refund any amount already paid in full.